Refund policy

Returns & Refunds

Due to the custom nature of our products and services, all sales are considered final unless otherwise approved.

Eligible returns must be requested within 14 days of delivery and returned in original condition. 

Custom built controllers, personalized products, installed modifications, labor charges, rush services, shipping costs, and digital products/services are non-refundable.

Approved returns may be subject to a 20% to 25% restocking fee and inspection prior to refund approval.

Refunds are issued to the original payment method once the returned item has been received and inspected.